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Stay connected with our Pawtal and app

Register your dog for any of our services and download the app for ultimate for convenience and peace of mind!

 

We care about fuss free booking and pawsome ways to communicate with you whilst your dog is in our care. 

 

That's why we've developed a booking pawtal and app which takes care of all of this for you.

 

With our booking pawtal:

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  • Register your dog or puppy for any of our daycare services and add all the important informatin such as emergency contacts, vet information, vaccinations, likes and dislikes all in one place. You'll even get reminders about your dogs jabs!

  • Make doggy or puppy daycare and training class  bookings and manage existing bookings

  • Pay online

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Once you have registered your dog on the pawtal and booked your first session, its time to download the Collar app. The app is the ultimate in quick and easy booking,  with your dog profile set up you can:

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  • Stay in touch with the PL team, with a quick and easy chat function

  • Make or amend bookings

  • Get your dogs report at the end of each day with us. We will keep you updated on your dogs adventures throughout the day,  share photos and send you daily reports on who your dog snuggled up with, what games they loved, what they found fascinating on their countryside walk

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​​Step 1 – Book Online

 

Use the Pawtal to complete your dog profile which provides us with all of the relevant information about you and your dog. Simply pick the service you want, fill in the details and agree to our terms and conditions.

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​Step 2 – Check your email or the Collar app for a message from us

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If this is your first time booking with us, one of our dedicated, dog-loving team will then be in touch with you to progress your booking, get to know you and your dog a little better and discuss your doggy day care needs and options.

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Step 3 – Booking confirmed 

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  • Once your booking is confirmed, we will process your payment. Payments for doggy daycare services are taken on the week that your dog is booked in with us. 

  • If you haven't already, this is the time to download the Collar app, where you can manage your day care services and get ready to see photos of your dog’s adventures each day​

 

Step 4 - Onboarding

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If  your dog is ready for doggy or puppy daycare, or a trial session, we will carefully monitor your dog on their first day, as we will continue to do so everyday.

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Monitoring and the introduction of new dogs to the existing group is vital to avoid stress. All new dog integrations will be handled by a trained team member only.​​

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All new doggy members will be onsite for an initial assessment to make sure the dog is socialised and friendly already

 

Once you and your dog are fully registered for daycare, repeat bookings will be as simple as choosing your prefereed day and booking, as your pet profile will be set up and complete.​

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